Our responsive customer service will help you as speedily as possible, to enable you to resume production without major downtimes.

Beyond putting your machine back into operation, we are also at your disposal to support you with any other balancing problems which might arise.
For contact please use the adjacent form or call the hotline +49 (0) 6151 32 3083.

Here you have the possibility to take a first level support. In case of time-consuming issues we charge EUR 75,-- per 30 minutes unit for our investigation and technical support.

Helpdesk-Availability
Monday 1 a.m. - Saturday 1 a.m. (24h),
Saturday 8 a.m. - 2 p.m.

The mentioned times according as CET (UTC+1, March-October UTC+2). The current time is: 04.02.2012 - 16:17

Use the advantage of a service contract ! For our contractual partners the hotline is- besides other benefits- free of charge. Please call us if you are interested.